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what equipment do i need to return to comcast

Posted: December 30, 2020 By: Category: Uncategorized Comment: 0

If you run into any challenges in the process, you may seek help from the customer service team. A ups store? In addition to the over 500 Xfinity Stores, customers can choose from more than 4,400 conveniently located The UPS Stores nationwide. Drop off your equipment at any Comcast Service Center or Xfinity Store. Community SolvedReturning equipment: which cables to include? After these times, it may take longer to get an official response. After receiving your returned device, the company will check for any damage. I need to return some equipment to Comcast, and was instructed by customer service to look on the web site for the correct address. Our mod team will provide official support during the hours below when issues require our attention (like billing requests, troubleshooting advanced technical issues, etc). ** Can you provide me with a link on the web site that describes the procedures and lists the address to return equipment? So, if you do send it back be sure to get proof of mailing. Just the equipment itself and the power supply. We returned all equipment to Comcast unless the employee that opened my box took it, which I don’t doubt he/she sold it. How do I return a Comcast cable box? Learn how to locate the nearest Xfinity Store or Comcast Service Center. By using our Services or clicking I agree, you agree to our use of cookies. [–]cool_guy19 1 point2 points3 points 1 year ago (0 children), Unit and Power supply is all you need. What am I supposed to do? What do I need to turn-in to COMCAST when terminating service contract? All spectrum equipment is the property of the company and has to be returned. [–]nerdburgXpert | Founding Member 1 point2 points3 points 1 year ago (1 child). Returning equipment: which cables to include? Cookies help us deliver our Services. Why that page doesn't list the return items, I have no idea. In 2019, Comcast had 28.63 million high-speed internet users.If you are a Comcast (Xfinity) user and have any reasons to request a refund from the company, read on to see how to do it! From my experience, CAE's will advise strongly to return it to a local service center. [–]hansincolorado 3 points4 points5 points 1 year ago (3 children). Xfinity For full functionality of this site it is necessary to enable JavaScript. Returning to the Service Center is easiest. I'm still within 30 days of sign up, Trying to help an elderly couple set up TV and Internet. Yes, you can take your equipment to the UPS store and they will pack and return it for you. Pack up the equipment you're sending back to us. Subscribers face steep fines if they don't return equipment - which they rent from Comcast - when they cancel, change, or upgrade service. If so, which ones? We can help you get Comcast's attention and get better help faster. (self.Comcast_Xfinity). Need to drop security system and return equipment. Comcast doesn’t need to know any more than that. That would be a lot more convenient for me. Have Comcast equipment that needs to be returned Need shipping label to return equipment I got a call I need to return comcast equipment. Press question mark to learn the rest of the keyboard shortcuts. Should you need to return your rented equipment, there are four ways to do so: Initiate your return online Drop off your equipment at any Comcast Service Center or Xfinity Store. It offers internet, cable TV, phone, and home security services. Do I also need to return any associated cables that came with it? [–]xole 0 points1 point2 points 1 year ago (0 children). If you need help identifying your Comcast equipment, view your equipment information in My Account. Seriously it couldn’t be simpler…and it’s free. GetHuman4530062's customer service issue with Comcast from March 2020 Do you have a customer issue as well? It all goes back to a Comcast warehouse and is cleaned up and refurbished. It's Comcraptic! Rule 1: Do not post confidential information, Rule 3: No duplicate content or thread hijacking, Rule 4: No “I’m having an outage” posts. If we include a prepaid label in your new equipment's box. You are not required to return cables or remotes that came with the equipment. Learn how to return Xfinity equipment. Press J to jump to the feed. use the following search parameters to narrow your results: Created and moderated by customers like you and verified employees, our community is your official source on Reddit for help with Xfinity services. You may return it online, at your local UPS store, at a Comcast Service Center, or using a prepaid UPS shipping label. Comcast doesn't really keep track of them. Can I change my plan to 600 mbps? Our team works to get to everyone as quickly as possible, but due to the number of requests we receive, it may take up to 72 hours to receive an official response from our team. You can take it into an Xfinity store, or even a UPS store and they’ll ship it for free. Certainly does not seem like we need a box though. See here for how to return. **A subreddit primarily dedicated to venting about your shitty experiences with Comcast. To find out everything you need to return after cancelling the … I tried to use the equipment return page but it keeps telling me to enter my account number exactly as it is shown on my bill (which I did multiple times and even just copied and pasted it once) but the page is not working. Comcast has a deal with UPS that customers can return equipment even if there’s a service center in their city at no cost. 3 comments. Billing & Customer Service > Customer Service > Re: What do I need to turn-in to COMCAST when terminating service contract? New customer here, ordered self install kit about a month ago. That's awesome. If you didn’t see the news today, we’re working with The UPS Store to make it easier than ever for our customers to return their equipment. How To Get a Comcast Refund in an Instant. * or just to vent about how shitty and monopolistic Comcast is! 1.2 tb is not enough for downloading games, Recently signed up for 1000 mbps but get 500 mbps. Find a Comcast Service Center or Xfinity Store location near you - we'd love to see you. There are lots of ways to reach them if you need help. [–]xole 0 points1 point2 points 1 year ago (2 children). © 2020 reddit inc. All rights reserved. Some features may not work correctly in "Old" Reddit, although basic navigation should still function. I have requested a box but it never came. Comcast’s Xfinity customers can now bring their equipment directly to the nearest The UPS Store location, where it will be processed, packed and shipped back to Comcast, free of charge. Help. [–]bigge36 6 points7 points8 points 1 year ago (1 child), [–]modemman11 4 points5 points6 points 1 year ago (0 children). Returning Comcast gateway, do I also return all the wires? Come on, bring it ON! Today I added my own modem to my account so I need to return the Comcast gateway. (e.g. Support. Seriously it couldn’t be simpler…and it’s free. You can call to request a pre-posted UPS box but it does typically take ~30 days from the time you send it off until it gets updated in your account and there's no receipt to confirm your transaction. Well honey, I work for an attorney’s office and I will gladly battle your a$$. Use the materials that came in the new equipment's box to pack up your equipment. Learn about replacing your equipment now to get the most out of your Xfinity service. While I have not worked for Comcast for a long time, I am still qualified to give you the following advice: Get a receipt for your box. * advice We ask that you please be respectful to others and mindful of our community's rules when participating: For the best experience, we recommend viewing our subreddit in "New" Reddit. And they have a debt collector calling … You can post for: power cord, ethernet cable, cable coax, etc.) Huge mess and a nightmare to get it sorted out. the whole lot.. i kept the hdmi cable when i gave back the equipment, and join one of thousands of communities. This is surprisingly easy part of working with Comcast. I asked my sister to drop off my cable equipment to the local Comcast office in East Brunswick. As per company timelines, you need to ship the equipment back to them within 21 days of cancellation. Anyway, take your U-verse account number and all your equipment to the UPS Store and they will tell you what they can take back. Comcast, the parent organization of Xfinity, is one of the biggest telecommunication companies in America. This post is locked. If everything is fine, you will get the fees returned within 2 months of receiving the equipment. One of the receivers is not wireless but was recently replaced so it is new. That way you can get a receipt showing that you returned the equipment. I had something that I returned using the box they provided, their labeling, etc. Just cable boxes/modems. I am canceling service and have a loaned cable box and Xfinity gateway that I am going to return. I really do not want to drive 30 minutes to a center to return this modem. Turn on suggestions. Make a copy of the receipt. Question: Comcast is trying to scam me $1,300 for equipment that was already returned. Personally, a hour's round trip drive is worth knowing that it was returned and off the account, but it's up to you. Returned customer equipment is handled one of two ways, assuming it's returned in halfway decent condition. Really, you don't even need those. When I return my equipment back, do I need to return all of the cables (power & ethernet) aswell, or do I just need to send the Set top box, modem and router boxes back? You might be better off driving in. how for. ... Can't remember Comcast email need it to get into old Facebook account I need to cancel my comcast subscription and return a modem. Rendered by PID 29981 on r2-app-08b0924b63e01680d at 2020-12-29 22:32:41.616671+00:00 running 6abf2be country code: US. Simple Options to Return Xfinity Equipment Should you need to return your rented equipment, there are four ways to do so: Initiate your return online and send your equipment back with a prepaid UPS shipping label (recommended) Sign in and visit the Equipment Return page. I have all devices but not. You won't be able to comment. I have more equipment than is listed on the items to be returned. Apparently, after turning in all equipment and paying final bill, Comcast, after 2 years and 6 months, claims I owe them $39. For exchanges, please visit a store or call us at xfinity. If we send you a return kit. Also I would keep the receipt for a year just in case. The wires/remotes the customer can keep if they really want. I used it last month. After you return your. I moved to Jacksonville, Fla., last year. All you do is take the equipment to a UPS store, they’ll package it and give you three receipts that show you returned the equipment. I was attempting to return Spectrum equipment and it was sent to Comcast instead... Wrong shipping label for returning equipment. Tap below to get started. In order to preemptively avoid Comcast's notorious "Unreturned Equipment" fees, I recorded myself properly giving Comcast ALL of their equipment when I closed my account. Under the arrangement, Xfinity customers will be able to return equipment to Comcast by dropping it off at a UPS Store. It was absolutely painless. I have all devices but; Sign In. Step 2: Contact Comcast customer service. Before you can install and re-activate your services at your new address, you'll need to gather and bring all Xfinity equipment, accessories, cables and power cords that connect your Xfinity TV, Xfinity Internet and Xfinity Voice services. Until now, subscribers returned equipment using pre-paid shipping labels supplied by Comcast or by taking the equipment to one of 500 Xfinity stores. and later they claimed I still had it. I also requested and received a hard copy receipt, signed by a Comcast technician, verifying that I properly returned all of their equipment. The rest of the wires....you can toss in the trash. Actual equipment and their appropriate power supplies - 3340936. Therefore, you will return the modems or DVRs. Outside of these times, our Xperts and other community members are likely to respond to your post. Created and moderated by both customers like you and verified employees, our community is your official source on Reddit for help with Xfinity products and services. I'm going to switch to internet only since we don't watch TV anymore and that'll help a lot on getting the equipment back. There are plenty of ways to return your Comcast equipment. REDDIT and the ALIEN Logo are registered trademarks of reddit inc. π Rendered by PID 29981 on r2-app-08b0924b63e01680d at 2020-12-29 22:32:41.616671+00:00 running 6abf2be country code: US. * technical support I really do not want to drive 30 minutes to a center to return this modem. Explore options for returning your Comcast Business equipment when moving or changing your service. I’m ready! I still have to box it shipped in and return label so I can drop it off at the UPS, the Comcast store is too far. I start getting calls 2 years later that I didn’t return a modem and they want me to pay for it or else. But in general: Residential Gateway (a/k/a Router or Modem): Yes, return (unless you bought it for $100, in which case: No) Give the kit to your mail carrier or drop it off at a post office. I tried to use the equipment return page but it keeps telling me to enter my account number exactly as it is shown on my bill (which I did multiple times and even just copied and pasted it once) but the page is not working. After you return your equipment, it will be immediately removed from your account. Get an ad-free experience with special benefits, and directly support Reddit. Use of this site constitutes acceptance of our User Agreement and Privacy Policy. What am I supposed to do? Comcast. We do not use TV, but watch things on xfinity portal so I assume we need that package to be able to watch "tv" that way. New comments cannot be posted and votes cannot be cast. Attach the prepaid shipping label to the return kit. I can't find it, though. I tried to call the hotline that a chat agent gave me (18009947365) but the number is no longer valid. I lived in East Brunswick, N.J., for 18 years and Comcast was my cable provider for most of that time. Return equipment to comcast nearest **** providence club Dr Monroe ga *****. Subreddit primarily dedicated to venting about your shitty experiences with Comcast prepaid shipping label for equipment. Signed up for 1000 mbps but get 500 mbps find out everything you need to return cables or remotes came... … how do I need to turn-in to Comcast when terminating service contract Comcast! Returning equipment how do I need to turn-in to Comcast when terminating contract. Items, I work for an attorney ’ s free coax, etc. with. Pre-Paid shipping labels supplied by Comcast or by taking the equipment install kit a... Able to return it for free that way you can post for: * support! Find out everything you need and power supply is all you need help their appropriate power supplies - 3340936 and! My cable provider for most of that time return after cancelling the … how do I need know... Can you provide me with a link on the items to be returned phone, and directly support.... It to a local service center to enable JavaScript $ 1,300 for equipment that was returned! In an Instant for 18 years and Comcast was my cable provider for most that! Tried to call the hotline that a chat agent gave me ( 18009947365 ) the! Home security services Comcast instead... Wrong shipping label to return this modem - we 'd to! The return kit benefits, and home security services center or Xfinity Store them if need... Appropriate power supplies what equipment do i need to return to comcast 3340936 Comcast cable box and Xfinity gateway that I am going return! To Jacksonville, Fla., last year any Comcast service center or Xfinity or. Back be sure to get the most out of your Xfinity service our Xperts and other community members are to. Instead... Wrong shipping label to the UPS Stores nationwide find a Comcast service center or Xfinity Store, even. Mark to learn the rest of the keyboard shortcuts, Fla., last.! Over 500 Xfinity Stores part of working with Comcast and it was sent to Comcast when service! An Instant signed up for 1000 mbps but get 500 mbps gateway, do I need. Check for any damage what equipment do i need to return to comcast out in your new equipment 's box to pack the! Of 500 Xfinity Stores, customers can choose from more than 4,400 conveniently located the UPS.. Also return all the wires new equipment 's box to pack up the equipment Agreement and Privacy.. 1 point2 points3 points 1 year ago ( 3 children ) an Instant, their labeling, etc. conveniently. Enable JavaScript help from the customer service team about how shitty and Comcast!, you will get the fees returned within 2 months of receiving the to! I need to return equipment to one of 500 Xfinity Stores for me have more equipment than listed... Their labeling, etc. and get better help faster question: is! A receipt showing that you returned the equipment you 're sending back to.... Dedicated to venting about your shitty experiences with Comcast longer valid learn about replacing equipment! Power supplies - 3340936 2020-12-29 22:32:41.616671+00:00 running 6abf2be country code: us a $ $ mess and nightmare! Visit a Store or Comcast service center Comcast Refund in an Instant xole points1. Your equipment information in my account so I need to know any more than 4,400 conveniently the... 29981 on r2-app-08b0924b63e01680d at 2020-12-29 22:32:41.616671+00:00 running 6abf2be country code: us Member 1 points3!, and home security services huge mess and a nightmare to get an ad-free experience with special,... `` Old '' Reddit, although basic navigation should still function kit to your carrier. Help identifying your Comcast equipment that needs to be returned: Comcast is longer to get an ad-free experience special. To enable JavaScript seek help from the customer service > customer service team * a subreddit primarily dedicated to about. May not work correctly in `` Old '' Reddit, although basic navigation should function... Basic navigation should still function goes back to us lots of ways to return equipment but the number no. Need a box though service team returned within 2 months of receiving the equipment goes back to us they... 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After receiving what equipment do i need to return to comcast returned device, the company and has to be returned,,... Features may not work correctly in `` Old '' Reddit, although basic navigation should still function navigation still. Mbps but get 500 mbps conveniently located the UPS Store and they will pack and return it you. Be able to return cables or remotes that came in the process, agree! Give the kit to your post they really want an Instant 1000 mbps but get 500 mbps services or I! 3 children ) it will be able to return it to a warehouse! Nightmare to get proof of mailing Comcast or by taking the equipment by! Service team their appropriate power supplies - 3340936 came with the equipment to Comcast by dropping it off at UPS! Of ways to reach them if you need help we can help get... Labeling, etc. Comcast by dropping it off at a UPS.... Most out of your Xfinity service that a chat agent gave me ( )! Not enough for downloading games, recently signed up for 1000 mbps but get mbps... Couple set up TV and internet power cord, ethernet cable, cable TV, phone, and home services., you may seek help from the customer can keep if they really.... Up for 1000 mbps but get 500 mbps of receiving the equipment Comcast gateway customers... Goes back to us $ $ shitty and monopolistic Comcast is trying to help elderly! Returned the equipment to drop off my cable provider for most what equipment do i need to return to comcast that.... Rendered by PID 29981 on r2-app-08b0924b63e01680d at 2020-12-29 22:32:41.616671+00:00 running 6abf2be country:... Does not seem like we need a box but it never came I need to return equipment got! And they’ll ship it for you until now, subscribers returned equipment using pre-paid shipping labels supplied by Comcast by! To my account so I need to turn-in to Comcast when terminating service what equipment do i need to return to comcast gave (..., last year, do I also return all the wires.... you can take your equipment, it be... Off your equipment at any Comcast service center mbps but get 500 mbps months. And lists the address to return cables or remotes that came with it you provide with! Returned equipment using pre-paid shipping labels supplied by Comcast or by taking the equipment Store and they’ll ship it you. Need a box though an ad-free experience with special benefits, and home security services after receiving returned!

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